Privacy Policy

1. Who this policy covers

This policy explains how Nudgent ("we", "us") collects, uses and protects information when you visit this website, start a trial, or use the Nudgent application to follow up your own leads. It applies to visitors to this site and to the teams and individuals ("customers") who use the product.

2. Information we collect

We collect information in three ways:

• You give it to us — your name, email and company when you start a trial, submit the contact form, or create an account.
• Your use of the product creates it — the leads, sequences and messages you configure, and delivery/reply data from the channels you connect (email, SMS, WhatsApp).
• It is collected automatically — basic technical data such as browser type, pages viewed and approximate location, used to keep the site working and secure.

3. How we use it

We use information to provide and improve the product, to send messages you have asked us to send on your behalf, to respond to support and sales enquiries, to secure the service against abuse, and to send you product updates you can opt out of at any time. We do not sell personal information to third parties.

4. Sharing information

We share information only where it is necessary to run the service: with the messaging providers that deliver email, SMS and WhatsApp on your behalf, with infrastructure and analytics providers who process data under contract, and where required by law. Any processor we use is bound to protect your data at least as strictly as this policy.

5. Cookies

We use a small number of cookies to keep you signed in and to remember preferences such as light or dark mode. We do not use third-party advertising cookies on this site.

6. Data retention

We keep account and message data for as long as your account is active, and for a reasonable period afterwards to meet legal and accounting obligations. Contact form messages are kept only as long as needed to resolve your enquiry. You may request earlier deletion at any time.

7. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, write to [email protected] and we will respond within a reasonable time.

8. Security

We use industry-standard safeguards — encryption in transit, access controls and regular review — to protect information against unauthorised access, loss or misuse. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy as the product changes. Material changes will be noted on this page with a new "last updated" date; continued use of the site or product after a change means you accept the update.

10. Contact us

Questions about this policy can be sent to [email protected], or through the contact page.